What is your return policy?Updated 8 months ago

At Sierna, we offer a hassle-free 30-day return policy with a Money-Back Guarantee—even if you’ve used the saddle! After all, the best way to know if it’s right for you is to ride it. 🚴

To start a return, email us at [email protected] with the following details:

• Name

• Order Number

• Reason for Return (please provide a detailed explanation and let us know if there’s any issue with the saddle)

• Photos (attach pictures of the saddle so we can review it)

We’ll be happy to assist you and make the process as smooth as possible! 😊