Sierna

We&#x2019;re sorry if your Sierna saddle arrives damaged or defective. Please contact our support team at <a data-start="436" data-end="453" rel="noopener">support@sierna.co</a> and include photos of the issue. We&#x2019;ll quickly assist you with a&#xA0;return, exchange, or refund so you can get back on the road comfortably and safely.

We’re sorry if your Sierna saddle arrives damaged or defective. Please contact our support team at support@sierna.co and include photos of the issue. We’ll quickly assist you with a return, exchange, or refund so you can get back on the road comforta

What if my item is damaged or defective?

Returns and Exchanges

How is the Sierna Saddle 2.0 different from other saddles?

Which saddle suits me best?

Specifications

I’ve tried multiple saddles already. Why is this one different?

Is this saddle too soft or too firm?

Does this saddle require a break-in period?

Is this saddle suitable for men and women?

How does this compare to gel or heavily padded saddles?

Will this help with numbness and pressure points?

Which bicycles is this saddle suitable for?

Will this work on my indoor bike?

How long does it take to feel comfortable?

Sierna Saddle 2.0

Product Information

How do I create an account?

What payment methods do you accept?

Account & Payment

How do I place an order?

How much does shipping cost?

How can I track my order?

Do you ship internationally?

Where is my order confirmation email?

Can I still cancel my order?

Where is my shipping confirmation?

Why is there no information on my tracking number?

Where do you ship your orders from?

Order & Shipping

How do I return an item?

What is your return policy?

What if my item is damaged or defective?Updated 8 months ago