Sierna

At Sierna, we work hard to process and ship your orders as quickly as possible. This means that once an order is placed, it&#x2019;s often already in the packing or shipping process, so cancellations aren&#x2019;t possible.We understand this can be frustrating, and we truly appreciate your understanding. Our goal is always to get your premium saddles and gear to you fast and efficiently, so you and your ride can enjoy them without delay.Thank you for being a valued part of Sierna!

At Sierna, we work hard to process and ship your orders as quickly as possible. This means that once an order is placed, it’s often already in the packing or shipping process, so cancellations aren’t possible. We understand this can be frustrating, a

Can I still cancel my order?

Order & Shipping

How is the Sierna Saddle 2.0 different from other saddles?

Which saddle suits me best?

Specifications

I’ve tried multiple saddles already. Why is this one different?

Is this saddle too soft or too firm?

Does this saddle require a break-in period?

Is this saddle suitable for men and women?

How does this compare to gel or heavily padded saddles?

Will this help with numbness and pressure points?

Which bicycles is this saddle suitable for?

Will this work on my indoor bike?

How long does it take to feel comfortable?

Sierna Saddle 2.0

Product Information

How do I create an account?

What payment methods do you accept?

Account & Payment

How do I place an order?

How much does shipping cost?

How can I track my order?

Do you ship internationally?

Where is my order confirmation email?

Where is my shipping confirmation?

Why is there no information on my tracking number?

Where do you ship your orders from?

How do I return an item?

What if my item is damaged or defective?

What is your return policy?

Returns and Exchanges

Can I still cancel my order?Updated 8 months ago